Retail Volunteering

Retail Volunteering

Become A Volunteer

Our Retail Team Needs You

At Families Together Suffolk we have a great team of retail staff and volunteers. The retail team run our charity shop in Eye, our eBay selling hub in Stowmarket and our Facebook Marketplace page online. Our retail activities help to raise vital funds, supporting the aims of Families Together Suffolk to help families across Suffolk. We are keen to find more individuals who would like to join our small but powerful retail volunteering team.

If you’re able to offer a half-day or full-day shift volunteering in one of our retail teams, please get in touch.

Here are some of the roles available within our retail team:

Retail Team Member (Eye)

Volunteering in our vibrant charity shop in the centre of Eye you will be helping Families Together Suffolk with the day to day running of our charity shop.
This can include a wide range of tasks including;
assisting and serving customers, assessing and preparing stock in readiness for sale, getting creative with visual merchandising and display in our shop, rotating and maintaining stock and identifying unusual and/or vintage items for evaluation and online sales.
As a retail volunteer at Families Together Suffolk you will receive training and guidance from our Shop Manager and our two Deputy Managers.
Our managers get to know you during your induction and can help you plan the best ways for you to volunteer in the shop so you get the most enjoyment out of your role either doing the things you love or learning to do something new, they will support you throughout.

Volunteer For Families Together Suffolk
Families Together

IT/Computer-Based Volunteer (Eye)

This volunteer role is ideal for someone who may prefer a non-customer facing opportunity.
As part of the team, you will be using our system to register donors that are UK taxpayers. This work enables Families Together Suffolk to claim 25% tax back on the items that they have donated. You will also be involved in the pricing and labelling of items with the correct gift aid details. This all helps to get donated items out onto our shop floor promptly and efficiently.
We also have opportunities to help with our social media and Facebook selling pages plus recycling and packaging up goods for resale.
Full training and support is provided by the retail management team.

IT Computer Volunteer For Families Together Suffolk
Families Together

eBay Selling Hub (Stowmarket)

In this role you will be working with the team at Families Together Suffolk that sorts donated items, researches their value and prepares them for sale including checking, cleaning, steaming, storing and packaging.
You will be helping to display and photograph donated items to show them at their best and in readiness for creating an eBay listing. You may also find that you can help with organising stock or improving processes. There are many ways to help.
At the moment we particularly need more team members that can help with listing items on our selling platform, using a computer, in readiness for them to be added to eBay for which training and support will be given.
If this is a new skill you would like to learn, then please contact us.

Volunteer For Families Together Suffolk
Families Together

Volunteer Driver (Eye/Stowmarket)

As a volunteer driver you will be helping to collect and safely deliver donated stock between our Eye charity shop and Stowmarket eBay selling hub.
You’ll be required to use your own transport (car or van),
expenses will be paid to cover fuel and mileage costs at the current HMRC approved rate.

Volunteer For Families Together Suffolk

Interested in becoming a retail volunteer?

To find out more about becoming a retail volunteer at Families Together Suffolk
please click on the link below to go to the application form.

Alternatively call us on 01379678552 or email
or just click on the buttons.

Contact Us


Families Together Suffolk

Families Together Suffolk Family Groups

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20 Broad Street
Eye Suffolk IP23 7AF

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© Families Together Suffolk
Reg Charity No.1127760. A company limited by guarantee registered in England & Wales no. 6674059.